Privacy Policy | Vape Dubai
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Privacy Policy

How Vape Dubai collects, uses, and protects your information when you browse the site, place an order, or receive a delivery.

Last updated: August 2026

Vape Dubai collects only what’s needed to process and deliver your order, such as your name, address, and phone number. We don’t store payment card details, since all card payments happen in person at delivery. We never sell your information to third parties.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Your name, phone number, and delivery address
  • Your email address, if provided for order updates
  • Order details, including products ordered and delivery instructions
  • Messages sent to us through WhatsApp, phone, or the website
  • Basic website usage data, such as pages visited, collected through standard analytics

Because Vape Dubai does not take online prepayment, we don’t collect or store credit or debit card numbers. Card payments are processed in person through a POS machine at the time of delivery.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your order to the correct address
  • Verify that you meet the minimum age requirement to purchase
  • Respond to questions sent through WhatsApp, phone, or email
  • Improve our website and product range based on general usage patterns

3. Sharing Your Information

We share information only where it’s necessary to fulfil your order, for example with our delivery riders so they can reach your address. We don’t sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies

Our website may use cookies to remember items in your cart and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work as intended without them.

5. Data Security

We take reasonable steps to protect the information you share with us. Since payment happens in person rather than online, your card details are never entered or stored on our website.

6. Your Rights

You can ask us to correct, update, or delete the personal information we hold about you at any time by contacting us using the details below.

7. Age Restricted Sales

Vape Dubai sells exclusively to customers 18 and above. We don’t knowingly collect information from anyone under this age. See our Age Verification Notice for details.

8. Changes to This Policy

We may update this privacy policy from time to time. The version published on this page applies from the date shown above.

9. Contact Us

Questions about how we handle your information can be sent to vapeuae333@gmail.com or via WhatsApp at +971 52 590 5493.

Vape Dubai sells exclusively to customers 18 and above, in compliance with UAE regulations. Read our Age Verification Notice →