Delivery and Shipping Policy
How Vape Dubai gets your order to you, what it costs, and what to expect when it arrives.
Vape Dubai delivers across the UAE with express delivery in 1 hour for 50 AED, normal delivery for 25 AED, and free delivery on orders 300 AED and above. Payment is by cash or card on delivery only.
Delivered within 1 hour across the UAE
Standard delivery timing for non-urgent orders
Free delivery on qualifying orders, express or normal
1. Delivery Options
Vape Dubai offers two delivery speeds on every order:
- Express delivery: arrives within 1 hour, for 50 AED
- Normal delivery: standard timing, for 25 AED
Orders of 300 AED or more qualify for free delivery, whichever speed you choose.
2. Where We Deliver
We deliver across Dubai, Abu Dhabi, Sharjah, and the rest of the UAE. Express 1 hour delivery is available across Dubai. For other emirates, message us on WhatsApp to confirm expected timing for your area. See the full breakdown on our Shipping Coverage Areas page.
3. Payment on Delivery
Vape Dubai does not take online prepayment. You pay in cash or by card using our POS machine when your order arrives at your door. There’s nothing to pay in advance when placing your order.
4. Age Verification at Delivery
Our delivery team may ask for valid government issued ID to confirm you are 18 or older before handing over your order. See our full Age Verification Notice.
5. Delivery Timing
Delivery times are estimates. Express delivery is targeted at 1 hour, but can vary slightly with traffic, weather, or order volume. Our team will keep you updated if there’s a delay.
6. Delivery Issues
If your order hasn’t arrived within the expected time, or arrives damaged, contact us right away on WhatsApp or by phone. See our Returns and Refund Policy for how we handle damaged or incorrect items.
7. Delivery Questions About Vape Dubai
Express delivery arrives within 1 hour for 50 AED. Normal delivery is available for 25 AED.
Yes, on any order of 300 AED or more, delivery is free.
At the door. Vape Dubai takes cash or card payment on delivery, with no online prepayment required.